Q Matrix Technologies is a CSIA Certified control systems integrator. When someone asks, “Why should I hire CSIA Certified?” what do you tell them? A People should hire CSIA Certified control system integrators because they have proven they want to be the best at what they do by continuously getting better. For us, the certification road was very consistent with continuous improvement and our ISO 9001 registration. We were first registered for ISO 9001 in 1997. The groundwork for the ISO audit prepared us for achieving the CSIA certification as one of the first of the CSIA founding members. We have remained both CSIA Certified and ISO 9001 registered through the years to demonstrate to others that we believe in continuous improvement and are dedicated to the principles of both sets of requirements. Those that do not become CSIA Certified or drop these processes may have more difficulty proving that they truly believe in continuous improvement. During the certification process, both the CSIA auditor and the ISO auditor always point out areas for improvement. We find the critique helpful as we progress toward being the best control system integrator in the business.