Privacy Policy

 Privacy Policy

Control System Integrators Association ("CSIA," "we" or "us") knows that you care how information about you is used and shared, so we operate our websites and online services with the protection of your privacy in mind.

This Privacy Policy explains our privacy policies for all services provided by us, including services provided on or through our website at (our "Site").

By using the Site or any products or services provided through the Site, you expressly consent to the use and disclosure of your information as described in this Privacy Policy.

What Personal Information Do We Gather/Track?

Our Site is not intended for children under 13 years of age. We do not knowingly collect information from individuals under the age of 13.  If you learn that our Site or our services are being used by a child under the age of 13, please contact us at 847-686-2245.

CSIA collects personally identifiable information that can be divided into the following categories:

  • Information You Give Us: We receive and store any information you enter while using our Site, services or during the check out process. This information typically includes your full name, shipping and billing addresses, telephone number, email address and email list preferences. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you.
  • Automatic Information: We collect limited non-personally identifying information your browser makes available whenever you visit a website. This information includes your Internet Protocol address, browser type, browser language, operating system version, referring website, the date and time of your query and one or more cookies that may uniquely identify your browser and username. We use this information to operate, develop and to improve the quality of our service and to better understand how people interact with us. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at our Site if we cannot recognize you, we want you to be aware that these tools exist. Some Site features or services may not function properly without cookies.
  • E-mail Communications: To confirm your online order, CSIA requires that you enter your email address so that we can send you an email confirmation of your purchase. We store your email in our database and may occasionally send you CSIA-related communications from other CSIA sources. An unsubscribe link will be provided at the bottom of each email to remove your email from the mailing list.
  • Client Communications: We may retain initial messages exchanged between you and other users of the Site, including clients that are initiated and transmitted on the Site.

Information Sharing

We do not rent or sell your personally identifiable information to other companies or individuals.  CSIA will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements; (2) to protect and defend the rights or property of CSIA; (3) to enforce our Terms and Conditions of Use or any other agreement between you and CSIA; or (4) in the event of a merger, acquisition or sale of all or substantially all CSIA's assets relating to the business in connection with which the information was collected.  We may share aggregated information that has been scrubbed so that it does not identify a specific person.

Security of Your Information

We take efforts to protect your information both online and offline.  Please keep in mind, however, that whenever you give our personal information online, such information is not always secure in transit.  While we strive to protect your privacy and secure your information, we cannot guarantee the security of information sent over the internet, and you disclose such information at your own risk.


Our Site contain links to other websites. Please note that when you click on one of these links, you will be redirected to another website.  CSIA is not responsible for the content or privacy practices of that website or any other linked websites.  We encourage you to read the privacy policies of these linked sites, as their privacy policies may differ from ours.  This Privacy Policy applies solely to information collected by CSIA on our Site.

Third Party Service Providers

We work with certain third parties to provide our services.  These third parties may collect personal information and non-personal information from users of our Site or services.  For example, monetary transactions may be facilitated by a third party payment processor, in which case you and/or CSIA would share your information, including information about your financial accounts, with the processor, for this purpose.  We encourage our users to read the privacy policies of any third parties.  CSIA is not responsible for the content or privacy practices of any third parties. If you have questions about what third parties are involved with our services, please contact us at 608-310-7851.

Updating Your Personal Information & Questions

You may update your personal information at any time through the Site or by calling customer service at 847-686-2245.We may request evidence of your identity before updating any information.  If you have any questions about this Privacy Policy, the practices of any of our Site, or your dealings with any of our Site, please contact us by sending a letter to: CSIA, One Parkview Plaza, Suite 800, Oakbrook Terrace, IL 60181 USA or by contacting CSIA staff.

Changes to this Policy

If we make changes to any terms or conditions of this Privacy Policy, the changes will be posted on this portion of the Site so that you will always know what information we gather, how we might use that information, to whom we will disclose it and what choices you have. CSIA encourages you to review this Privacy Policy from time to time for any changes.

The effective date of this Privacy Policy is April 22, 2014.