Q Tell us why your customers return to you project after project. A The service that my team provides with R&D tax credits allows us to develop relationships with clients across multiple years. This means that I am visiting my clients year after year and engaging in hours-long discussion with them. Naturally, we tend to develop deep personal connections with our clients and possess an intimate understanding of how their business works. We work heavily in the small to mid-size business space. A lot of our clients, especially in the automation space, are family-owned companies. Diligentiam is also a family-run company. I work with my father and my brothers, so there is often a lot of common ground to connect on. Of course, besides the personal relationships, our service helps companies get cash back into their business. It not uncommon to see the fruits of this labor when we return for annual visits year after year. We often see new young engineers that have been hired or investments in new state-of-the-art technology. I like to think we have played a small part in that.