Automation World caught up with Jeff Miller, chairman of the best practices committee, Control System Integrators Association (CSIA), in May as his committee was putting the finishing touches on the Best Practices manual, Version 4. The new manual outlines certification procedures to become a member of the Control System Integrator Association. Jeff discusses new additions to version 4, changes from version 3 and what are some of the challenges for system integrators in this marketplace. (Approximate Time - 17:21)