The CSIA Certification process has yielded benefits across our business which have exceeded all expectations we may have had. Our company has over 20 years of successful project experience with long term dedicated employees. The implementation of CSIA Best Practices has built on this very solid base to yield financial, cultural and implementation capability returns. Our bottom line has improved. Our project delivery expertise has been enhanced. Our company culture has been reignited. Our overall mission is now firmly entrenched in our everyday activities. I would strongly recommend to any Systems integration company to take advantage of the 20 plus years of CSIA experience contained in their Best Practices and Benchmarking Guidelines, to help you fully realise the potential of your organisation. We have only just started on the journey post Certification, but have full confidence that the benefits will continue to multiply in the coming years. Michael Kershaw, Managing Director, Crossmuller Technology